Privacy policy

Last updated: June 1st 2026

This Privacy Policy describes how Spirit And Shadow (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from spiritandshadow.ie (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

 

Please read this Privacy Policy carefully.

Privacy Policy – Spirit & Shadow
Last updated: March 30, 2025

1. Who We Are

Data Controller:
Spirit & Shadow
Holmanhill, Duncormick
Wexford, Ireland
Y35 V448
📧 contact@spiritandshadow.ie

⚠️ This is a postal address only. Spirit & Shadow is an online store and does not operate a public-facing retail showroom.

2. What We Collect

We may collect the following personal data:

  • Contact Information – name, email, shipping & billing address, phone number

  • Order Details – items purchased, payment confirmation

  • Account Info – if you create an account: username, password, preferences

  • Support Communications – if you contact us directly

  • Usage Data – IP address, browser/device info, cookies, and site behaviour (via Shopify or Google Analytics)

3. Legal Basis for Processing (GDPR Article 6)

  • Contract: To process and deliver orders

  • Consent: For newsletters or marketing

  • Legitimate Interest: To improve or secure our website

  • Legal Obligation: To comply with tax, legal, or regulatory requirements

4. Cookies

We use cookies and similar tools for:

  • Functional performance of the site

  • Analytics and behaviour insights

  • Marketing relevance

💡 See Shopify’s Cookie Policy

5. Your Data Rights (GDPR)

You have the right to:

  • Request access to your personal data

  • Correct or delete data

  • Withdraw consent at any time

  • Restrict or object to processing

  • Request data portability

  • Lodge a complaint with the Irish Data Protection Commission

To exercise these rights: 📧 contact@spiritandshadow.ie

6. How We Share and Disclose Your Data

We share your personal data with trusted third-party service providers to help us deliver our services and fulfill our contracts with you:

  • Shopify: Our e-commerce platform host.

  • Fulfillment & Payment Partners: Standard payment gateways and delivery networks.

  • Behavioral Advertising & Marketing Pixels: We use tracking technologies (including cookies, pixels, and webhooks) to optimize our marketing and serve you relevant ads. We share data regarding website actions and purchases with:

    • Meta Platforms (Facebook, Instagram, and Threads) via the Meta Pixel and Conversions API.

    • TikTok via the TikTok Pixel.

    • Snapchat via the Snapchat Pixel.

    • Google Ads via tracking tags and Enhanced Conversions.

How to Opt-Out of Targeted Advertising:

You can opt-out of targeted advertising using these direct platform links:

❌ We do not sell your personal data.

7. External Links

Some parts of our site (e.g., blogs) may include links to third-party sites (e.g., YouTube, podcasts). We’re not responsible for their privacy practices. Please review their privacy policies separately.

Mediumship Reading Links (Third-Party Booking)
If we provide links to independent third-party mediums, any booking or payment you choose to make is processed on the medium’s own website or platform. Spirit & Shadow does not receive your booking or payment details from that third party. Any personal data you provide to a third-party medium is processed under their own privacy policy. If you contact Spirit & Shadow directly about readings (for example by email), we will process the personal data you provide for the purpose of responding to your enquiry.

8. Data Retention & Security

We retain your personal data as long as needed for service delivery, legal compliance, or dispute resolution.

Data is securely stored via Shopify’s GDPR-compliant systems.

9. Children

Our website and services are not intended for children under 16 and we do not knowingly collect personal data from children. Mediumship readings listed on our site are intended for adults aged 18+ unless a third-party medium states otherwise.

10. Updates

We may update this Privacy Policy. Any changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

For any privacy-related concerns, contact:
📧 contact@spiritandshadow.ie
📬 Spirit & Shadow, Holmanhill, Duncormick, Wexford, Y35 V448, Ireland

12. Additional Information for United States and Canadian Residents

If you are a resident of Canada or the United States, specific regional data privacy laws grant you additional rights regarding your personal information:

  • Data Collection & Sharing: We collect and share personal data (names, shipping addresses, emails) strictly to process orders and arrange international customs clearance. We do not sell your data.

  • Your Rights: You have the right to request access to the personal data we hold about you, request a portable copy of that data, or ask that your personal information be permanently deleted.

  • To Exercise Your Rights: Please email us at 📧 contact@spiritandshadow.ie. We will verify and process your request within the legally required timeframes.